Email billing@shakomako.ai and we'll cancel it within 24 hours. You keep premium access until the end of your billing period.
I forgot my password — how do I reset it?
Go to shakomako.ai/app, click "Log in", then "Forgot password". You'll receive a reset email from noreply@contact.shakomako.ai.
My teen is using ShakoMako — how do I manage their account?
ShakoMako is for ages 13 and up. If you're the parent or guardian of a teen user, email privacy@shakomako.ai and we'll help you access, update, or delete their account.
I found a bug — where do I report it?
Email support@shakomako.ai with a description of the issue and what device/browser you're using. We appreciate bug reports!
Can ShakoMako be used in schools?
Yes! We offer special pricing for classrooms and schools. Email hello@shakomako.ai for details.